The Store of Aesence® is operated by Evano GmbH, Pappelallee 78/79, 10437 Berlin, HRB 195479 B, Managing Director: Sarah Dorweiler & Gerald Reimertz. These Terms and Conditions apply to all orders of (digital) goods using the Store of Aesence®.
Throughout the site, the terms "we", "us" and "our" refer to Aesence®. Aesence® offers this website, including all information and products available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, and policies stated here.
We make no warranty that the website and products offered will meet your requirements, that it will be of satisfactory quality, that it will be compatible with all systems and programs, and that all information provided by us is accurate.
1. General Terms
1.1 Pictures and graphics
All product images published on store.aesence.com are the property of Aesence®. The source and owner of the images are clearly marked. Further use of the photos is only permitted with written permission.
1.2 Contents of the website
The contents of this website were created with the greatest possible care and to the best of our knowledge. Liability is only possible in accordance with the general laws, in particular for our own content in accordance with § 7 TMG (Telemedia Act) and for third-party content in accordance with §§ 8 - 10 TMG.
1.3 Intellectual property rights
All contents of this website, texts, images, graphics, trademarks, brands and so on, are subject to copyright. Reproduction and use, etc. is subject to the individual rights of the respective copyright holder or administrator of such rights. If you wish to use such content, please let us know and we will put you in contact with the respective owners/administrators.
2. Products and placing an order
We always try to make sure that all the information you find on our website is accurate and up to date. However, we cannot always guarantee that the description and or pricing information is always accurate.
Before you place an order, please make sure that you have read and understand the Terms and Conditions. Before placing your order, you will have the opportunity to check the selected product(s) and the total price including VAT.
Only once you have received the order confirmation from Aesence® by E-Mail, your order is finally accepted by us and the purchase contract between you and us is concluded.
2.2 Physical Products
If a physical product is in your shopping bag, it is not reserved and can be purchased by other customers until the order is accepted by Aesence®. If you are disconnected, for example due to prolonged inactivity, you will need to place your product selection in the shopping bag again.
If you have any problems with your order, please contact us by e-mail at: email@example.com.
After you submit your order, Aesence® will automatically send you an order confirmation E-Mail. In this we confirm that we have received your order.
2.3 Digital products
The colors of the products may vary from screen to screen, so we cannot guarantee that your computer and screen will display the same colors correctly.
We always reserve the right to change information, prices, availability and description of the products displayed.
If you have purchased a digital product from us, you will receive an E-Mail in which you will find the download link to your digital product. By purchasing a digital product, you acquire a non-exclusive, worldwide, single-user-license to use the product you have purchased.
By purchasing a digital product, you agree that they are final as of the immediate date of purchase. We do not offer refunds or credits for digital products.
For more information regarding the return policy of digital goods, click here: Refund Policy
2.4 Prices and target audience
The offer of this website is expressly intended for other self-employed professionals, agencies and companies. If a private individual still wishes to purchase a product, they are aware that the prices listed are net prices and taxes will be added during the checkout process, according to the resident country.
3. Account and Password
It is given you the opportunity to create an account on the website. There you will create a unique username and password.
You are responsible for keeping your username and password confidential and secure. If you suspect unauthorized use of your account, you will notify us immediately.
4. End-user License Agreement
You, the buyer of the product, are not allowed to redistribute the products you purchased through the Store. You may not distribute, license or rent our products. You may not redistribute our products in their original form or with modifications.
By purchasing a digital product, you acquire a non-exclusive, worldwide, single-user-license to use the product you have purchased. There are two different licenses available:
4.1 Artist License
With the Artist license you may use our mockups to present your own work:
On your website
Social media posts
Prints (for self-promotion only)
The rights granted to the user by Aesence are:
Perpetual, meaning there is no expiration or end date for your rights.
Non-exclusive, meaning Aesence may license the same content to other users.
Unlimited for an infinite number of works.
Non-transferable and non-sublicensable.
Users with an Artist License may not use the mock-up for:
Presenting other people's art for resale (for example, as a reseller or marketplace).
Create new mockups/templates in any form from the purchased mockup
Physical prints in a print run of more than 500 units
4.2 Extended license
By purchasing an Extended License, the user additionally obtains the following rights:
Presenting (other people's) art for resale (for example as a reseller or marketplace)
Digital advertisement, for example paid Instagram posts
Print run, for example books, magazines, brochures etc.
Products for resale:
The user may use our mockups to showcase other art that is intended for sale and display it on their website and/or Marketplace.
User may use mock-ups for online digital advertising as part of paid placements or advertising content in mobile and desktop applications. There is no limit to the number of impressions.
User may reproduce the content more than 500 times in physical print form.
Users with an Extended License may not use the mock-up to:
Create new mockups/templates in any form from the purchased mockup
5. Right of withdrawal
We do not offer refunds or credits for digital products. By purchasing a digital product, you agree that they are final as of the immediate date of purchase.
That means you agree and expressly request that you start executing the contract before the end of the withdrawal period. You have to commit that you understand that this will cause you to lose your right of withdrawal when the execution of the contract begins for download products and digital content and when the contract is fully performed for services.
6. Refusing an order
We will refuse an order in the following cases:
If you provide us with incomplete, false or fraudulent information about your age, identity, payment and/or billing information, or if we have reasonable grounds to believe that you are reselling our products.
If the products ordered are unfortunately out of stock or no longer offered, we will also refuse an order. If we cannot accept your order for any of the above reasons, we will contact you by E-Mail as soon as possible. In case of unavailable products, or because information on our website is incorrect, we will refund the money you paid for the product.
You agree to contact Aesence® before requesting a chargeback. We reserve the right, in the event of a chargeback without providing a legitimate reason (at our discretion), to block you from our Service for future purchases and, in the case of fraudulent activity, to take legal action if appropriate.
8. Law and jurisdiction
All legal relations between you and Aesence® shall be governed exclusively by the laws of the Federal Republic of Germany. If you are a legal entity under public law, the competent courts in Berlin shall have jurisdiction over any dispute.